Terms and Conditions
Effective Date: 01/01/2024
Welcome to Pretty Decent Marketing. These Terms and Conditions (“Terms”) govern your use of our services and website, and by engaging with Pretty Decent Marketing (“we”, “our”, “us”), you agree to these Terms in full.
If you do not agree to these Terms, please do not use our services.
1. Services Provided
Pretty Decent Marketing is a digital marketing agency offering the following services:
Meta Ads management and optimization
Email marketing management and optimization
Brand and content strategy
Customer journey optimization
Our services are designed to support business growth through performance marketing and strategic brand development.
2. Payment Terms
All services require payment in full upfront before work begins.
Services are offered on a month-to-month basis with no long-term contracts.
If payment is more than 7 days late, all services will be paused, including active advertising campaigns and live email flows. Services will resume once payment is received.
No refunds will be provided for payments made, and no mid-month or early cancellations will be accepted.
Invoices will be sent electronically and are payable via secure methods, including credit/debit cards and other options made available through Stripe.
3. Client Responsibilities
You agree to provide timely access to necessary assets, data, and platforms to enable service delivery.
You are responsible for maintaining accurate billing information.
Delays caused by lack of access or communication may impact results and do not qualify for refunds or service credit.
4. Cancellations & Renewals
All services renew on a monthly basis unless canceled in writing at least 7 days before the next billing cycle.
To cancel, please email matt@prettydecent.email at least 7 business days before your next billing date.
5. Refund Policy
We do not offer refunds for any reason, including unused time, dissatisfaction, or early termination of services.
6. Disclaimers
While we strive to deliver excellent marketing performance, we do not guarantee specific results such as revenue, traffic, or conversions.
You acknowledge that all marketing outcomes depend on numerous external factors beyond our control, including platform performance, market conditions, and customer behavior.
7. Intellectual Property
All original work created by Pretty Decent Marketing (including ad creatives, email templates, and strategy documents) remains your property once payment is made in full.
We reserve the right to reference anonymized versions of completed work in our portfolio or marketing materials unless otherwise agreed upon in writing.
8. Limitation of Liability
In no event shall Pretty Decent Marketing be liable for any indirect, incidental, special, or consequential damages, or loss of profits or revenue arising out of your use of our services.
9. Privacy and Data
We respect your privacy and only collect personal data necessary to deliver services, communicate with you, and process payments. By using our services, you consent to our use of cookies and third-party tools (such as Stripe) for payment processing and analytics.
For inquiries about your data or privacy, email us at matt@prettydecent.email.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Dallas County, Texas.
11. Contact
For questions, billing inquiries, or support, please contact:
Pretty Decent Marketing
Email: matt@prettydecent.email